Manager of Human Resources and Operations

Cheshire Homes Society of BC has an exciting opportunity for a Manager of Human Resources and Operations position.  

JOB POSTING – Admin 02-26

Title:                                         Manager of Human Resources and Operations

Work Area:                                Main Office

Posting Date:                            March 6, 2026

Closing Date:                            March 13, 2026

Start Date:                                TBD

Terms of Employment:              Permanent Full Time

Days/Hours of Work:                 Salaried position. Typically, business hours throughout the week; however, days/hours are adjusted to meet operational requirements.

On Call Requirements:               The position is required to participate in scheduled Manager On-Call shifts, including evenings and weekends.

Summary of Job Description:

The Manager of Human Resources and Operations under the direction of the Executive Director is responsible for the effective and successful management of resources, productivity, quality control and safety measures. The Manager of Human Resources and Operations supports the business strategy and operating objectives of their assigned platform by providing employee and labour relations support, guidance and coaching to Program Managers and employees regarding the application and/or interpretation of CHSBC HR policies, Collective Bargaining Agreements, programs, procedures and/or practices. The Manager of Human Resources and Operations will counsel on a broad spectrum of human resource, labour relations and operations matters including but not limited to employee/labour relations, performance management, employee engagement, workplace culture, scheduling, budgeting, and support employee related initiatives. The Manager of Human Resources and Operations will foster an ongoing environment of positive employee, management, client, and stakeholder relations at all levels in accordance with CHSBC’s Mission, Vision and Values.

Responsible for the safe and efficient operations of Cheshire Homes Society of BC (CHSBC), and for enhancing operational procedures, systems and principles in the areas of information flow and management, business processes, and management reporting, and explores opportunities to expand systems.  Ensuring team delivery against agreed upon timetables and evaluates the risks to delivery, resolving or escalating risks as appropriate. Driving continuous improvement through incremental change and standardising processes across the organization. Assists in the preparation of the CHSBC annual budget in collaboration with the Executive Director.

Competencies 

• Demonstrated ability to manage HR core processes such as talent management, succession planning and employee relations. 
• A proven track-record of improving levels of operations and services must be evidenced, which includes good business acumen balanced with excellent care and compliance, people management and the ability to manage change 
• Experience of good financial and budgetary management skills is a must and experience of relationship and stakeholder management both internally and externally with families, clients and local communities as well as staff and healthcare professionals will be required 
• Knowledge of leadership and management principles as they relate to non-profit organizations 
• Knowledge of federal and provincial legislation applicable to the not for profit sector organizations 
• Knowledge of current community challenges and opportunities relating to the mission of the organization 
• Knowledge of human resources management and financial management 
• The ability to work co-operatively with others in a team environment, while providing work direction 
• Effective written and verbal communication skills as well as presentation skills 
• Ability to work flexible hours as required 
• Understand ethical behaviour and business practices and ensure that our behaviour and the behaviour of others are consistent with these standards and align with the values of the organization 
• Ability to coach, develop and motivate people 
• Comfortable working in a demanding and evolving environment 
• Curious mind with an appetite to constantly improve the service offered 
• Demonstrate a customer focus but willing to constructively challenge when necessary 
• Demonstrate accountability and ownership of work 
• Committed to empowering persons with disabilities and to enhancing their lives 

Qualifications: 

• Completion of a 2 year post secondary program (diploma) in a related field and 1-3 years recent related experience, or an equivalent combination of education, training and experience 
• Emergency first aid for residential group homes or equivalent & CPR level A  
• Class 5 Drivers License and the use of a personal vehicle 
• Satisfactory Criminal Record Check 

Wage Range: $80,477 to $84,278 gross annually

Please send a cover letter and resume to apply@cheshirehomes.ca by 5pm on March 13, 2026.

Please note: Resumes without cover letters will not be considered.