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Program Manager


Job Summary:

The Program Manager manages the rehabilitation program, staff and clients. This includes overseeing the rehabilitation programs, training and supervising the employees and liaising with residents' support networks, professionals, and funding agencies. 

Duties and Responsibilities:

  1. Oversees the client programs, including the client schedules, independence programs, house and individual menus, medication programs, client health, log books, and monthly reports.
  2. Ongoing training and supervision of the Program staff by performing such duties as providing ongoing feedback (including discipline and termination), annual performance appraisals, chairing staff meetings, scheduling work and maintaining timekeeping and attendance records. 
  3. Liaises with the Manager of Rehabilitation Services regarding pre-assessment of potential clients, client psycho-social rehabilitation programs and developing and revising Individual Service Plans.
  4. Writes progress reports and discharge reports as required by the funding source for all clients (usually quarterly).
  5. Liaises with the funding source, therapeutic team, supports and client, by setting up regular team meetings to discuss case planning and client progress.
  6. Orients, trains and provides ongoing education to all Program staff. Educates the families and support networks as necessary on clients' needs and programs.
  7. Maintains accountability standards as set by licensing and pharmacy regulations. 
  8. Facilitates the work of the Occupational Health and Safety committee and ensures inspections are done and safety issues are addressed immediately.
  9. Adheres to the Program budget by overseeing the petty cash expenditures and submitting them to the head office monthly. Tracks client spending and maintains a log of client finances.
  10. Adheres to Cheshire Homes Society of B.C.'s philosophy, mission statement, vision and values, policies and procedures and complies with Confidentiality guidelines. Follows the guidelines set out in the collective agreement consulting with the Manager of Rehabilitation Services and the Director of Programs when necessary.
  11. Performs all other duties as assigned.


Education, Training, Work Experience

  • University or masters level education in a related field
  • Recent related managerial experience working with the brain injured or other disabled population in a group home or in a community support model 
  • Recent related experience in behaviour modification techniques 
  • Current certification and documents in the following areas: emergency first aid for residential group homes or equivalent, CPR level A, drivers license class 5 
  • Excellent written and spoken English skills
  • Ability to use the computer, MS Office, email, internet
  • The use of a personal vehicle to drive clients as necessary

Contact information

Cheshire Homes Society of BC
101A-3920 Norland Avenue
Burnaby, BC V5G 4K7
Tel: 604-540-0686
Fax: 604-540-0684

Have a Question?

Call: 604-540-0686
Fax: 604-540-0684
Email: admin@cheshirehomes.ca

Or fill out the form below.


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