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Program Manager

(Vancouver, BC)

Job Summary:

We have an exciting opportunity for a manager in Vancouver. The Program Manager will oversee a team that is focused on providing exceptional rehabilitation and personal supports to persons with disabilities, including brain injuries. If you have a passion for care, and leading programs to perform at a high level, then this position is for you!

Duties and Responsibilities:

  • Oversees the client programs, including the client schedules, independence programs, house and individual menus, medication programs, client health, log books, and monthly reports.
  • Ongoing training and supervision of the program staff by performing duties such as providing ongoing feedback (including discipline and termination), annual performance appraisals, chairing staff meetings, scheduling work and maintaining timekeeping and attendance records. 
  • Liaises with the Director or Manager of Client Services regarding pre-assessment of potential clients, client psycho-social rehabilitation programs and developing and revising Individual Service Plans.
  • Writes progress reports and discharge reports as required by the funding source for all clients (usually quarterly).
  • Liaises with the funding source, therapeutic team, supports and client, by setting up regular team meetings to discuss case planning and client progress.
  • Orients, trains and provides ongoing education to all program staff.  Ensures that clients, families and support networks are educated on clients’ rights and programs.
  • Maintains accountability standards as set by licensing and pharmacy regulations. 
  • Facilitates the work of the Occupational Health and Safety committee and ensures inspections are done and safety issues are addressed immediately.
  • Adheres to the program budget by overseeing the petty cash expenditures and submitting them to the head office monthly.  Tracks client spending and maintains a log of client finances.
  • Adheres to Cheshire Homes Society of B.C.’s guiding principles, mission, vision and values statements, policies and procedures and complies with Confidentiality guidelines.
  •  Follows the guidelines set out in the collective agreement consulting with the Manager and/or of Client Services and the Human Resources Generalist when necessary.
  • Performs all other duties as assigned.


Education, Training, Work Experience

  • University or masters level education in a related field
  • Recent related experience of three years or an equivalent combination of education, training, and experience. 
  • Current certification and documents in Emergency First Aid and CPR level A
  • Excellent written and spoken English skills
  • Ability to use the computer, MS Office, email, internet
  • Class 5 BC Drivers License and the use of a personal vehicle

Skills and Abilities:

  • Ability of communicate effectively, both verbally and in writing
  • Physical ability to carry out the duties of the position
  • Ability to work independently and in cooperation with others.
  • Ability to plan, organize and prioritize
  • Ability to type
  • Business writing skills
  • Ability to analyse and resolve problems
  • Ability to supervise
  • Ability to interpret and apply policies and procedures.


This is a full-time, permanent position.


Contact information

Cheshire Homes Society of BC
101A-3920 Norland Avenue
Burnaby, BC V5G 4K7
Tel: 604-540-0686
Fax: 604-540-0684

Have a Question?

Call: 604-540-0686
Fax: 604-540-0684
Email: admin@cheshirehomes.ca

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